Legal

Terms & Conditions

The terms for using renoazul.com and buying from us. Please read them before you place an order.

Last updated 1 October 2026

In short

A UK companyRenoazul is run by ZYNUK Limited, based in Bolton.
Free UK deliveryOn every order to a UK address.
30-day returnsOn unused rugs, on top of your legal rights.
English lawThese terms are governed by the law of England.

About us

renoazul.com is run by ZYNUK Limited, trading as Renoazul.

Address: 292 Derby Street, Bolton BL3 6LF, United Kingdom
Email: contact@renoazul.com
Phone: +44 7876 753761

Using our website

These terms apply to your use of renoazul.com and any related domains. By using the website or placing an order, you agree to these terms, together with our Privacy Policy. If you don’t agree, please don’t use the website.

You must not use the website for anything unlawful or in a way that breaks these terms.

Orders and payment

All prices are shown in pounds sterling (GBP).
Payment is taken securely at checkout by our payment providers, PayPal and Tyl by NatWest. We don’t see or store your full card details.
We’ll email you to confirm your order.
If we can’t supply something you’ve ordered, for example because it’s out of stock, we’ll let you know and refund any payment for it in full.

Product information

We take care to show our rugs accurately, but colours can look slightly different on different screens. If a rug isn’t as described, you’re covered by our Returns Policy and your legal rights.

Delivery, returns and refunds

How we deliver, and how returns and refunds work, are explained in our:

Information on this website

Content on this website, including our guides and articles, is for general information only. It isn’t professional advice and shouldn’t be relied on as such.

Changes to the website and these terms

We may update, change or remove any part of the website at any time. We may also update these terms. The version published here when you place an order is the one that applies to that order.

Links to other websites

Our website may link to other websites, including advertisers. A link doesn’t mean we endorse that website, and we aren’t responsible for its content or availability.

Copyright and intellectual property

ZYNUK Limited owns or licenses the copyright, trademarks and other intellectual property in this website and its content, including text, images, graphics, design and layout.

You may view, download and print content for your own personal, non-commercial use. You must not copy, reproduce, sell or distribute any of it for any other purpose without our written permission.

Our liability

We work to keep the website available and accurate, but we can’t guarantee it will always be uninterrupted or free from errors. If we find a problem, we’ll fix it as soon as we reasonably can.

As far as the law allows, we aren’t responsible for indirect or consequential loss (such as loss of business, data or profit) arising from your use of the website.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can’t be limited by law. Nothing in these terms affects your statutory rights as a consumer.

Indemnity

If you break these terms and that results in a claim against us, you agree to cover the reasonable costs, losses and legal fees we incur as a result.

Governing law

These terms are governed by the law of England, and the English courts have jurisdiction over any dispute. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.